How long does shipping take?
It usually takes 5-25 days for all orders to arrive. Shipping times vary from product to product, based on demand and shipping location. A few days after placing your order, you’ll receive an email allowing you to track your order until it gets to your door!
If for any reason you haven't received your package after the suggested time frame, shoot us an email and we’ll make sure it gets delivered to you ASAP.
*Due to the current COVID-19 pandemic, the carrier is experiencing heavy delays and orders are taking longer to arrive. Delays can be of 15+ days.
I recently received my order, but some items I ordered did not arrive in the package. Where are the missing items?
We ship from our partnered warehouses & factories located in the US and overseas. So, please expect your items to be shipped separately (if you order more than one item), as different factories specialize in different manufacturing areas. Don't panic if you don't receive all of your items at once. Rest assured, they will get to you.
How do I get a refund?
If for any reason you are not happy with your purchase, you can return your item within 30 days for a refund, as long as your item is eligible for a return. You can learn more about our return policy and how to submit a return here.